January 24, 2013 — Planning user experience (UX) projects is a balancing act of getting the right amount of user input within the constraints of your project. The trick is to work out the best use of your time. How can you get the most UX goodness for your client’s budget? This article … Read More…

January 8, 2013 — In one of the first usability tests I ever did, I met a lovely old lady who could not use a mouse. She kept lifting it in the air and pointing at the screen, speaking words of encouragement to the cursor. At the end of the test I got absolutely nothing, but she did think I … Read More…

November 8, 2012 — Each month we’ll pick a handful of popular questions asked by our readers around good practices in designing smart and usable experiences. Read More…

October 26, 2012 — Editor’s Note: This article expresses the author’s personal opinion and covers experimental UX techniques which aren’t considered to be best practice. Masking passwords is an old practice that’s commonly implemented in sign-up and log-in forms. It’s used to … Read More…

September 25, 2012 — In the first television advertisement for the iPad, the narrator intoned, “It’s crazy powerful. It’s magical. You already know how to use it.” This was an astonishing claim. Here was a new, market-defining, revolutionary device, unlike anything we had seen before, and we … Read More…

September 11, 2012 — Most designers would agree that navigation is one of the most critical components of a website. Despite this, it is not always easy to use or access. Traditionally, users must scroll back to the top of the website to access the navigation menu. I recently wondered whether … Read More…

August 29, 2012 — We all know basic tenets of user-centred design. We recognize different research methods, prototyping, as well as documenting techniques in our rich methodological environment. The question you probably often ask yourself though is how it all works in practice? Read More…

August 10, 2012 — The accelerometer embedded in our smart devices is typically used to align the screen depending on the orientation of the device, i.e. when switching between portrait and landscape modes. This capability provides great opportunities to create better user experiences because … Read More…

July 18, 2012 — We love to tell users that they have done something wrong. We have error messages for everything from poorly formatted telephone numbers to incorrect logins. But what about our user’s successes, do we celebrate them? Do we tell them they are doing something right? Read More…