May 3, 2013 — Infinite scroll promised to provide users with a better experience. However, the good is often accompanied by the bad and the ugly. Once we understand the strengths and weaknesses of infinite scrolling, we can begin to use it to empower our interfaces. Read More…

April 12, 2013 — Recently, we had the pleasure of sitting down to pick the brain of Nancy Dickenson, talented UX designer and the Executive in Residence for Bentley University’s HFID Graduate Program. Read More…

March 27, 2013 — For most websites, navigation is not particularly challenging. A primary navigation bar, supported by sub-navigation, is often enough. Typically, sub-navigation displays the parent, siblings and children of the current page. Read More…

February 4, 2013 — The history of the Internet has been a steady march towards websites that are richer, bigger and more interactive. As websites have become more robust, we — as designers and developers — have often placed the burden on our users to make more decisions, each of which … Read More…

January 24, 2013 — Planning user experience (UX) projects is a balancing act of getting the right amount of user input within the constraints of your project. The trick is to work out the best use of your time. How can you get the most UX goodness for your client’s budget? This article … Read More…

November 8, 2012 — Each month we’ll pick a handful of popular questions asked by our readers around good practices in designing smart and usable experiences. Read More…

October 18, 2012 — I have an idea for a new product — can I tell you about it? It will take months to develop, and even though this kind of thing is usually given away for free, I’m going to charge for it. Oh, and the market for it probably won’t be very big… Wait, come back! Where are you … Read More…

September 27, 2012 — Unless you’re developing completely new products at a startup, you likely work in an organization that has accumulated years of legacy design and development in its products. Even if the product you’re working on is brand spanking new, your organization will eventually need … Read More…

September 14, 2012 — My relationship with the Internet oscillates between waves of euphoria and waves of angst. Some things make me extraordinarily happy: like a client who loves usability testing so much when they first experience it that they can’t sleep for days; or connecting with someone … Read More…

August 29, 2012 — We all know basic tenets of user-centred design. We recognize different research methods, prototyping, as well as documenting techniques in our rich methodological environment. The question you probably often ask yourself though is how it all works in practice? Read More…