October 6, 2010 — As Web technology improves, users expect Web-based widgets to be useful, content to be relevant and interfaces to be snappy. They want to feel confident navigating a website and using its functionality. They crave being able to get things done with little friction and on … Read More…

October 5, 2010 — Websites and Web applications have become progressively more complex as our industry’s technologies and methodologies advance. What used to be a one-way static medium has evolved into a very rich and interactive experience. [Links checked & repaired March/03/2017] … Read More…

August 23, 2010 — There are well-known proverbs that imply (or state outright) that beauty is superficial and limited in what it can accomplish. “It’s what’s inside that counts” and “Beauty is only skin deep” are a few simple examples. Because the Web … Read More…

June 8, 2010 — One of the most influential factors in our buying decisions is the opinions of our friends and relatives. Likewise, a large majority of online shoppers now trust what other customers say about the products they buy more than the e-tailers themselves. The reason is that we … Read More…

June 2, 2010 — The world of online sales, whether of products or services, can be daunting at first; the options seem confusing and the information conflicted. Yet as the designer or developer of an online store, you will need to guide your client through the maze of choices in order to … Read More…

April 13, 2010 — With advertising, a curious thing happens: most people want its benefits but are rarely willing to put up with its hassles. Those who run websites and applications have enough on their plates without having to worry about handling transactions, putting banners across their … Read More…

February 26, 2010 — Over the years designers have pushed themselves to create unique and inspiring designs. Companies have yearned to have websites which are innovative and make them stand out against their competitors. Yet charity websites have not progressed along with trends and expectations … Read More…

February 11, 2010 — In the first part of this Better User Experience With Storytelling series, we explored some of the basic structures and story patterns found in myths and religions. We saw how these patterns continued into modern stories such as The Matrix and Star Wars. We also explored … Read More…

January 13, 2010 — Online shopping is a great way to economize and reduce the stress of shopping, but shopping online for certain types of products can be harder than shopping in person. Recently, I looked at how well major online retailers (Macy’s, Target and Overstock.com) facilitate … Read More…