April 12, 2016 — CodePen has become the playground for developers. The sandbox where you can build whatever your imagination fancies. Practical things, experimental concepts — it’s a treasure chest, bound to fuel your ideas. For this Quick Tip, we have done some digging around and found some … Read More…

April 6, 2016 — Real-time technology delivers information to your users as it happens. But how does it help improve your product and align with your customers’ expectations? Only a few years ago words like WebSockets, low latency and real-time functionality were at the forefront of … Read More…

March 30, 2016 — If you’ve ever had to move your iPad from one hand to the other just to tap a button you couldn’t reach, then you may have already guessed why we began this study in our UX lab. Our Mail.Ru Group’s UX lab team carries out many usability studies of our apps for smartphones … Read More…

March 25, 2016 — For interaction designers, it’s becoming common to encounter privacy concerns as part of the design process. Rich online experiences often require the personalization of services, involving the use of people’s information. Because gathering information to personalize a … Read More…

March 16, 2016 — As UX professionals, we play a key role in raising the bar for customer experiences. A simple attention to detail is often what signals to the customer that we’re thinking about them. In the digital space, we focus on user interactions within applications devices and … Read More…

March 3, 2016 — Our objects are becoming increasingly connected. My watch is connected to my phone, which is connected to the speaker in my living room, which I can also connect (or not) to the speaker in my bedroom. When I go out to dinner with friends, we have to make a concerted effort … Read More…

March 1, 2016 — What is the best UX pattern to display products on an e-commerce website: pagination, a “Load more” button or infinite scrolling? At Baymard Institute, we’ve conducted several year-long large-scale usability studies of more than 50+ leading e-commerce websites. We tested … Read More…

February 18, 2016 — Maxwell is a researcher at a design firm that is working on a mobile payment app. He wants to learn more about how users currently interact with point-of-sale terminals. Maxwell contacts a local grocery store to coordinate times to observe customers as they are checking out. … Read More…

February 16, 2016 — As I was leading my course in responsive web design between 2011 and 2012, I kept stumbling over the process of wireframing. My students tended to focus on the wireframe as being the end game in the planning process. They didn’t understand that responsive design focuses on … Read More…