September 2, 2015 — There are reasons you’re still saying the same thing after all these years — still talking about how it always seems like design gets tacked on to the end of the process. You should be at the concept meeting, you say, where you can make a real difference. I’ve been hearing … Read More…

October 29, 2014 — Talking about mental health can be awkward and embarrassing, but it really shouldn’t be. Mental health is just an illness, like any other. When we talk about mental health, we do so in hushed terms. We whisper, “Don’t mention it, he or she isn’t ‘all there.’” Read More…

October 27, 2014 — It was pouring with rain and I found myself driving. I didn’t know where I was going. I just needed out of the house. I needed to escape. After what felt like an age I found myself parked outside my parents’ house, just staring at their front door. Eventually I got out … Read More…

October 18, 2014 — I can’t imagine any other industry in which so much change happens so quickly. If you stop paying attention for a week, it can feel like you’ve not been listening for a year. There’s so much to learn. Falling behind is easy, too. We might be in the middle of a major project, … Read More…

September 17, 2014 — What is a product manager? What do product managers do all day? Most importantly, why do companies need to hire them? Good questions. Well, the first confusion we have to clear up is what we mean by “product.” Read More…

September 5, 2014 — Successful developers all have something in common: the desire to create. To fully realize that creativity, they need to continually improve their skills. The web industry has grown from this desire to learn. You only need to look at the unwavering demand for conferences, … Read More…

March 14, 2014 — I want to let you in on a secret — writing a book is a scary experience. You pour your heart into it and then wait for the reaction when it is published. You can be certain of only one thing: You will be criticized. Read More…

October 28, 2013 — It is clear that the ongoing dramatic transformation of the media industry in all its formats (audio, video and text) leaves the door open for a complete reinvention of the publishing business. This transition has opened up opportunities for experimentation, and many players … Read More…

October 18, 2013 — Over the course of my career, I have had the opportunity to lead various Web design and development teams, including a number of professionals fresh out of school. Along the way, I’ve made my share of mistakes and learned some valuable lessons. Read More…