October 11, 2013 — One day I discovered that I needed to design an API that would upload files from a client to a server. I work on the Russian Web mail provider at Mail.Ru and deal with JavaScript in all its aspects. A basic feature of any Web mail service is of course attaching a file to an … Read More…

March 14, 2013 — A record number of shoppers are turning to their smartphones to research potential purchases. Meanwhile, the bigger question — are those same users willing to complete the purchases on their mobile device? — is quickly being answered. Read More…

June 27, 2012 — Error pages for form-field validation are dreadful. You’ve just filled out 20 form fields, yet you get the same bloated page thrown back in your face because a single field failed to validate. I clearly recall the often loud sighs of despair during our last usability study … Read More…

November 8, 2011 — Contrary to what you may read, peppering your form with nice buttons, color and typography and plenty of jQuery plugins will not make it usable. Indeed, in doing so, you would be addressing (in an unstructured way) only one third of what constitutes form usability. Read More…

October 4, 2011 — It’s easy to see your top-visited pages, navigation patterns and conversion metrics using visitor-tracking tools like Google Analytics. However, this data doesn’t show the roadblocks that users typically run into on your website. Tracking and optimizing error messages will … Read More…

August 22, 2011 — For many of us, logging into websites is a part of our daily routine. In fact, we probably do it so often that we’ve stopped having to think about how it’s done… that is, until something goes wrong: we forget our password, our user name, the email address we signed up with, … Read More…

June 27, 2011 — The input form is an essential element of almost any website or application these days. Input is a core method of interaction, and in many cases it represents the hard conversion point between success and failure. With the amount time and effort we put into bringing users to … Read More…

May 5, 2011 — There are many ways to design sign-up and log-in forms. Most designers are familiar with the conventional ways. But understanding and applying a few_innovative techniques could make your forms simpler and more efficient to fill out. In this article, we’d like to … Read More…

March 11, 2010 — Mobile forms tend to have significantly more constraints than their desktop cousins: screens are smaller; connections are slower; text entry is trickier; the list goes on. So, limiting the number of forms in your mobile applications and websites is generally a good idea. … Read More…